Fidelity Investments
Bahama, North Carolina
Job Description: Principal Software Engineer- Contact Center Platform Note: Fidelity will not provide sponsorship for this role. The Role The Enterprise Contact Center Technology team is seeking a Principal Software Engineer to help design and build our next-generation, omni-channel contact center platform. This platform is built on open-source technologies and minimizes reliance on commercial software, enabling flexibility, scalability, and innovation across our contact center ecosystem. In this role, you will lead the design and development of core contact center capabilities-including call routing, queuing, reporting, workforce management, and advanced IVR-supporting voice, chat, and digital channels. You will engineer and maintain scalable components using technologies such as Asterisk, FreeSWITCH, Kamailio, WebRTC, SIP, RTP, Matrix, and Rocket.Chat, while enhancing IVR platforms with speech recognition and conversational AI integrations. You will build and expose APIs, microservices, and real-time data pipelines to enable seamless omni-channel customer interactions, and collaborate closely with platform engineering, QA, and operations teams to deliver secure, resilient, and highly available solutions. The role also includes leading migrations from legacy systems to cloud-native, open-source architectures and advancing CI/CD pipelines, automated testing, and infrastructure-as-code practices. The Expertise and Skills you Bring 8+ years of IT experience, including deep, hands-on experience with open-source telephony and messaging technologies. Demonstrated success building core contact center capabilities, including IVR solutions and workforce management systems. Strong telephony engineering background, with experience designing, deploying, and troubleshooting voice platforms and protocols such as SIP, RTP, PBX, and VoIP. Proficiency in cloud-native architectures, microservices-based development, and API design. Experience supporting real-time communications, speech recognition, and conversational AI solutions. Working knowledge of CI/CD pipelines, automated testing frameworks, and DevOps best practices. Excellent communication skills and a collaborative, team-oriented mindset. The Team Enterprise Contact Center Technology delivers the world-class capabilities that connect Fidelity associates with millions of participants, members, and customers. Our team owns the voice, email, and web chat communication channels that power these interactions. Continuous improvement is core to our mission, and we seek engineers who are naturally curious, innovative, and relentlessly focused on delivering exceptional customer and associate experiences. We take pride in our engineering excellence, commitment to learning, team-first culture, and focus on delivering meaningful business value. Our platform supports over 20 million clients, processes 35+ million customer interactions annually, and operates on a 24x7 basis-making reliability, scalability, and performance critical to everything we do. Certifications: Category: Information Technology Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description: Principal Software Engineer- Contact Center Platform Note: Fidelity will not provide sponsorship for this role. The Role The Enterprise Contact Center Technology team is seeking a Principal Software Engineer to help design and build our next-generation, omni-channel contact center platform. This platform is built on open-source technologies and minimizes reliance on commercial software, enabling flexibility, scalability, and innovation across our contact center ecosystem. In this role, you will lead the design and development of core contact center capabilities-including call routing, queuing, reporting, workforce management, and advanced IVR-supporting voice, chat, and digital channels. You will engineer and maintain scalable components using technologies such as Asterisk, FreeSWITCH, Kamailio, WebRTC, SIP, RTP, Matrix, and Rocket.Chat, while enhancing IVR platforms with speech recognition and conversational AI integrations. You will build and expose APIs, microservices, and real-time data pipelines to enable seamless omni-channel customer interactions, and collaborate closely with platform engineering, QA, and operations teams to deliver secure, resilient, and highly available solutions. The role also includes leading migrations from legacy systems to cloud-native, open-source architectures and advancing CI/CD pipelines, automated testing, and infrastructure-as-code practices. The Expertise and Skills you Bring 8+ years of IT experience, including deep, hands-on experience with open-source telephony and messaging technologies. Demonstrated success building core contact center capabilities, including IVR solutions and workforce management systems. Strong telephony engineering background, with experience designing, deploying, and troubleshooting voice platforms and protocols such as SIP, RTP, PBX, and VoIP. Proficiency in cloud-native architectures, microservices-based development, and API design. Experience supporting real-time communications, speech recognition, and conversational AI solutions. Working knowledge of CI/CD pipelines, automated testing frameworks, and DevOps best practices. Excellent communication skills and a collaborative, team-oriented mindset. The Team Enterprise Contact Center Technology delivers the world-class capabilities that connect Fidelity associates with millions of participants, members, and customers. Our team owns the voice, email, and web chat communication channels that power these interactions. Continuous improvement is core to our mission, and we seek engineers who are naturally curious, innovative, and relentlessly focused on delivering exceptional customer and associate experiences. We take pride in our engineering excellence, commitment to learning, team-first culture, and focus on delivering meaningful business value. Our platform supports over 20 million clients, processes 35+ million customer interactions annually, and operates on a 24x7 basis-making reliability, scalability, and performance critical to everything we do. Certifications: Category: Information Technology Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Pratt & Whitney
Columbus, Georgia
Date Posted: 2026-05-06 Country: United States of America Location: US-GA-MIDLAND-MPC 8801/8987 Macon Rd BLDG MPC Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. What You Will Do: We have an exciting opportunity for a Non-Destructive Testing (NDT) Inspector at our growing facility in Columbus, Georgia. Columbus Forge, a recognized leader in producing disks and airfoils for the aerospace propulsion market, is looking for dedicated individuals to support our organization. If you would like to work in a dynamic environment and possess the motivation to incorporate new ideas into practice, this may be the opportunity for you! This position is available on 2nd Shift (weekday afternoon through early morning hours). There is a Shift - Premium associated in the compensation package for this role. Note: Final work schedules are determined by the business in its sole discretion. The company reserves the right to modify shift times, days, or hours at any time, with or without notice. Key Responsibilities: NDT stands for Non-Destructive Testing This position entails walking, standing, and working at a desk while monitoring a computer screen in a controlled environment. Implement related training and/or education in Quality processes or its equivalent, including on the job training in NDT (Non-Destructive Testing) inspection techniques. Utilize working knowledge of Matec and IRT Ultrasonic systems. Complete classroom theory, On-The -Job Training) OJT and certification examination as required by Pratt & Whitney NDT qualifications (800 hours on the job training) Re-certification will occur at intervals specified by Pratt & Whitney qualifications. Perform Ultrasonic Inspections using IRT or Matec Systems. Perform daily walk around of equipment, maintain cleanliness of inspection area and be capable of troubleshooting equipment issues Responsible for Analyzing Computer Generated Data and signing off product Inspections. Set-up requirements per work instructions and report performance goals. Conduct Ultrasonic inspection functions in a manufacturing environment This position will work directly with the QP&E team. Perform quality review metallurgical dispositions following procedures as required Work with Material Control Lab and manufacturing personnel to investigate problems encountered through inspection and determine their effect upon the part Understand internal and external customer requirements with a high attention to detail in resolving findings Responsible for signing-off product inspected Read and decipher detailed Engineering Blue Prints. Read and use precision measurement devices, and keep detailed records. Must be able to visually inspect and decipher a detailed color pallet with precision and accuracy, with or without reasonable accommodation Qualifications You Must Have: High School Diploma or equivalent Background in Quality Inspection, or Background in a NDT Methods, or strong education within the STEM fields, OR a working background in aerospace manufacturing environment with a concentration in engineering quality, process controls OR previously passed an NDT Class with a certificate Must be able to obtain NDT Level 2 Certification within designated timeframe as required by Pratt & Whitney (This is part of the on-the-job, paid training program.) Ability to work overtime as needed Qualifications We Prefer: 1+ year of experience in a quality & aerospace manufacturing environment. Proficient in MS Word, MS Excel, MS PowerPoint, and quality procedures. Understanding of internal and external customer requirements with a high attention to detail in resolving findings. Knowledge of Matec and IRT Ultrasonic systems. Good organizational skills. What We Offer: This position offers a shift differential while working on 2nd Shift or Weekend Night Shift Medical, dental, vision and life insurance Short-term disability, long-term disability and parental leave 401(k) match Flexible spending accounts Employee assistance program Employee Scholar Program (No waiting period!) Paid time off including: 3 weeks of vacation, 5 personal sick days, 3 unpaid days for unique situations at supervisor discretion, and 12 paid government holidays Learn More & Apply Now! In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite- Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Date Posted: 2026-05-06 Country: United States of America Location: US-GA-MIDLAND-MPC 8801/8987 Macon Rd BLDG MPC Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. What You Will Do: We have an exciting opportunity for a Non-Destructive Testing (NDT) Inspector at our growing facility in Columbus, Georgia. Columbus Forge, a recognized leader in producing disks and airfoils for the aerospace propulsion market, is looking for dedicated individuals to support our organization. If you would like to work in a dynamic environment and possess the motivation to incorporate new ideas into practice, this may be the opportunity for you! This position is available on 2nd Shift (weekday afternoon through early morning hours). There is a Shift - Premium associated in the compensation package for this role. Note: Final work schedules are determined by the business in its sole discretion. The company reserves the right to modify shift times, days, or hours at any time, with or without notice. Key Responsibilities: NDT stands for Non-Destructive Testing This position entails walking, standing, and working at a desk while monitoring a computer screen in a controlled environment. Implement related training and/or education in Quality processes or its equivalent, including on the job training in NDT (Non-Destructive Testing) inspection techniques. Utilize working knowledge of Matec and IRT Ultrasonic systems. Complete classroom theory, On-The -Job Training) OJT and certification examination as required by Pratt & Whitney NDT qualifications (800 hours on the job training) Re-certification will occur at intervals specified by Pratt & Whitney qualifications. Perform Ultrasonic Inspections using IRT or Matec Systems. Perform daily walk around of equipment, maintain cleanliness of inspection area and be capable of troubleshooting equipment issues Responsible for Analyzing Computer Generated Data and signing off product Inspections. Set-up requirements per work instructions and report performance goals. Conduct Ultrasonic inspection functions in a manufacturing environment This position will work directly with the QP&E team. Perform quality review metallurgical dispositions following procedures as required Work with Material Control Lab and manufacturing personnel to investigate problems encountered through inspection and determine their effect upon the part Understand internal and external customer requirements with a high attention to detail in resolving findings Responsible for signing-off product inspected Read and decipher detailed Engineering Blue Prints. Read and use precision measurement devices, and keep detailed records. Must be able to visually inspect and decipher a detailed color pallet with precision and accuracy, with or without reasonable accommodation Qualifications You Must Have: High School Diploma or equivalent Background in Quality Inspection, or Background in a NDT Methods, or strong education within the STEM fields, OR a working background in aerospace manufacturing environment with a concentration in engineering quality, process controls OR previously passed an NDT Class with a certificate Must be able to obtain NDT Level 2 Certification within designated timeframe as required by Pratt & Whitney (This is part of the on-the-job, paid training program.) Ability to work overtime as needed Qualifications We Prefer: 1+ year of experience in a quality & aerospace manufacturing environment. Proficient in MS Word, MS Excel, MS PowerPoint, and quality procedures. Understanding of internal and external customer requirements with a high attention to detail in resolving findings. Knowledge of Matec and IRT Ultrasonic systems. Good organizational skills. What We Offer: This position offers a shift differential while working on 2nd Shift or Weekend Night Shift Medical, dental, vision and life insurance Short-term disability, long-term disability and parental leave 401(k) match Flexible spending accounts Employee assistance program Employee Scholar Program (No waiting period!) Paid time off including: 3 weeks of vacation, 5 personal sick days, 3 unpaid days for unique situations at supervisor discretion, and 12 paid government holidays Learn More & Apply Now! In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite- Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
CoxHealth
Branson, Missouri
Description :The Patient Financial Navigator (PFN) assists patients and/or families in accessing a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients in accordance with regulatory compliance while maintaining patient confidentiality and dignity. The Patient Financial Navigator determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs or other assistance. The PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, provides estimates of financial responsibility. The PFN liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for the hospitals and acts as an advocate for the patient in resolving patient liability.Education: Required: High school diploma or equivalent Preferred: One year of advanced education or special training Experience: Required: 1-2 years customer service experience, preferably in healthcare or insurance industry Skills: Excellent verbal and written communication skills Must demonstrate the ability to utilize skills to inspire teamwork, quality, accountability, and ownership among the team Able to work effectively independently and collaboratively with a team Self-starter Critical thinking skills required Proficient in using computers and computer systems including Microsoft Word and Excel Ability to multi-task and have attention to detail Familiar with the insurance industry and collection process Licensure/Certification/Registration: Required: Within 90 Days of hire, employee must obtain their Certified Application Counselor (CAC) Certified Healthcare Access Associate (CHAA) preferred
Description :The Patient Financial Navigator (PFN) assists patients and/or families in accessing a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients in accordance with regulatory compliance while maintaining patient confidentiality and dignity. The Patient Financial Navigator determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs or other assistance. The PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, provides estimates of financial responsibility. The PFN liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for the hospitals and acts as an advocate for the patient in resolving patient liability.Education: Required: High school diploma or equivalent Preferred: One year of advanced education or special training Experience: Required: 1-2 years customer service experience, preferably in healthcare or insurance industry Skills: Excellent verbal and written communication skills Must demonstrate the ability to utilize skills to inspire teamwork, quality, accountability, and ownership among the team Able to work effectively independently and collaboratively with a team Self-starter Critical thinking skills required Proficient in using computers and computer systems including Microsoft Word and Excel Ability to multi-task and have attention to detail Familiar with the insurance industry and collection process Licensure/Certification/Registration: Required: Within 90 Days of hire, employee must obtain their Certified Application Counselor (CAC) Certified Healthcare Access Associate (CHAA) preferred
Avera Health
Westport, South Dakota
Location: Avera Mother Joseph Manor Retirement Community Worker Type: Regular Work Shift: Primarily days with possible weekends/evenings/holidays (United States of America) Position Highlights This position may be eligible for a $30,000 sign on bonus and relocation allowance! Located in Aberdeen, SD. We are seeking a compassionate, experienced long term care nurse leader. Apply today, or reach out by email to with any questions! You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Responsible for providing care and services to meet the needs of the assigned facilities through strategic and accountable leadership. This includes the establishment, implementation and adherence to policies and procedures, coordination of orientation programs for new staff, development and engagement of existing staff and is instrumental in leading quality improvement activities; develops monitoring tools, collects data, uses data to drive improvements in care and services. What you will do Responsible for total nursing care of residents and the accuracy of the nursing care records. Participates in the selection of prospective residents based on nursing care needs and nursing personnel competencies available. Oversees all Federal/State SNF Conditions of Participation including admissions, MDS/Care planning process, restorative nursing and care delivery. Establishes and implements policies/procedures for the total care of residents inclusive of nursing activities, social services, and delegated medical care. Determines, along with the Administrator, the numbers and levels of nursing personnel. Establishes staffing pattern to provide quality nursing care 24 hours/day. Participates in planning, decision making, and budgeting for the facility. Remains aware of the safety needs for staff and residents; develops policies relevant to quality of care. Coordinates the QAPI program and facilitates staff participation in QAPI. Delegates and monitors non-nursing responsibilities to other staff consistent with their training, experience, competence, and legal authorization and with nursing home policy. Understands/coordinates Medicare/Medicaid coverage requirements. Assures that a comprehensive plan of care is established and implemented per regulations for each resident. Interacts with the physicians/providers to plan care for the residents. Assures that discharge and transfer planning for residents is conducted. Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire 4-6 years in long term/skilled care or similar experience Preferred Education, License/Certification, or Work Experience: 1-3 years leadership Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to .
Location: Avera Mother Joseph Manor Retirement Community Worker Type: Regular Work Shift: Primarily days with possible weekends/evenings/holidays (United States of America) Position Highlights This position may be eligible for a $30,000 sign on bonus and relocation allowance! Located in Aberdeen, SD. We are seeking a compassionate, experienced long term care nurse leader. Apply today, or reach out by email to with any questions! You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Responsible for providing care and services to meet the needs of the assigned facilities through strategic and accountable leadership. This includes the establishment, implementation and adherence to policies and procedures, coordination of orientation programs for new staff, development and engagement of existing staff and is instrumental in leading quality improvement activities; develops monitoring tools, collects data, uses data to drive improvements in care and services. What you will do Responsible for total nursing care of residents and the accuracy of the nursing care records. Participates in the selection of prospective residents based on nursing care needs and nursing personnel competencies available. Oversees all Federal/State SNF Conditions of Participation including admissions, MDS/Care planning process, restorative nursing and care delivery. Establishes and implements policies/procedures for the total care of residents inclusive of nursing activities, social services, and delegated medical care. Determines, along with the Administrator, the numbers and levels of nursing personnel. Establishes staffing pattern to provide quality nursing care 24 hours/day. Participates in planning, decision making, and budgeting for the facility. Remains aware of the safety needs for staff and residents; develops policies relevant to quality of care. Coordinates the QAPI program and facilitates staff participation in QAPI. Delegates and monitors non-nursing responsibilities to other staff consistent with their training, experience, competence, and legal authorization and with nursing home policy. Understands/coordinates Medicare/Medicaid coverage requirements. Assures that a comprehensive plan of care is established and implemented per regulations for each resident. Interacts with the physicians/providers to plan care for the residents. Assures that discharge and transfer planning for residents is conducted. Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire 4-6 years in long term/skilled care or similar experience Preferred Education, License/Certification, or Work Experience: 1-3 years leadership Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to .
